Get in Touch with the Elqorvane Support Team
Whether you have a question about the platform, want to request access or need help with an existing account, the support team is here to assist. Use the form below or reach us directly.
Direct Contact
Ways to Reach the Support Team
[email protected]
We aim to respond within one business day.
Phone
+44 20 7946 0571
Available Monday – Friday, 09:00–17:30 (GMT).
Postal Address
Elqorvane Ltd
12 Finsbury Square
London, EC2A 1AS
United Kingdom
Send a Message
Contact Form
Use this form to send an access request, ask a question about the platform or get in touch with the support team. The form does not collect sensitive personal or account credentials.
Access Requests
How the Access Request Process Works
To request access, complete the contact form above and select "Access Request" as the request type. Provide your name, email and a brief description of your intended use.
The support team will review your submission. In some cases the team may contact you by email to ask follow-up questions or clarify details before your account is set up. This helps ensure the platform is configured correctly for your needs.
Once your request is approved, you will receive onboarding information and secure access credentials by email. A support agent is available to assist with the initial setup.
What to Expect from Platform Support
The support team is designed to be helpful, responsive and clear. Here is what you can expect when you reach out:
- Email responses within one business day for standard enquiries.
- Phone support available Monday to Friday, 09:00–17:30 GMT.
- Clear communication about the status of your access request at each stage.
- Follow-up contact if additional information is needed to process your request.
- Post-onboarding support available for all active platform users.